KFH holds 20 workshops on customer protection in 2017

KUWAIT: Kuwait Finance House (KFH) has organized over 20 workshops during the first half of 2017 to introduce and train various levels of administrative staff on the ‘Customers Protection Guide’ issued by the Central Bank of Kuwait to highlight general principles used to enhance customer protection in the banking sector.

In this regard, KFH’s head of customer’s complaints unit, Abdullatif Saad Al-Fadhli said that the workshops and training programs were attended by top officials and employees from various levels.

Al-Fadhli added that the guide includes very important set of regulations that had been previously issued by the Central Bank, making KFH up-to-date. These instructions are to introduce new measures to train employees as well as boost customers’ awareness about the guide that was uploaded on KFH’s website.

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