KFH wins ‘Best Consumer Digital Bank in the Middle East 2017’

Bank bags award from Global Finance

KUWAIT: Kuwait Finance House (KFH) won “Best Consumer Digital Bank in the Middle East 2017” Award from Global Finance Magazine. Regional and Global winners, and Global Sub-Category winners, will be revealed on 2 November in London at Global Finance’s Best Digital Bank Awards dinner.

KFH was chosen among entries evaluated by a world-class panel of judges at Infosys, a global leader in consulting, technology and outsourcing. Global Finance editors were responsible for the final selection of winners in the first round. Global Finance selected KFH based on the following criteria: strength of strategy for attracting and servicing digital customers, success in getting clients to use digital offerings, growth of digital customers, breadth of product offerings, evidence of tangible benefits gained from digital initiatives, and web/mobile site design and functionality.

Joseph D Giarraputo, publisher and editorial director of Global Finance said “Digital banking is here to stay, and this year’s winners illustrate the importance of relentless innovation in products, systems and services. Corporate and retail clients expect transformative new solutions, and this year’s winners consistently deliver on those expectations.”

KFH offers over 180 e-services to customers. KFH has recently launched a novel approach of banking services; XTM that allows customers to conduct their transactions and perform many banking services in minutes in a very modern way using advanced tools through visual and audio communication options. The bank launched ‘Mobile Wallet Payment Service’ that enables KFH customers to pay for their purchases by simply tapping their smart phones at Point of Sale (POS) terminals equipped with Near Field Communication (NFC) technology. KFH launched Visa Checkout service, which enables quick, safe and secure online payment. The bank has launched several other innovative digital banking services.

KFH will continuously improve its services and keep abreast with latest banking technology in order to meet the aspiration of its customers while maintaining its pioneering position as a world leading Islamic financial institution.

It is worth noting that Global Finance Magazine is a monthly magazine founded in 1987. It provides a valuable source of data on 192 countries. With vast experience in international financial markets, it helps corporate leaders, bankers and investors chart the course of global business and finance.

KFH was established in Kuwait in 1977 and is enlisted in the Kuwait Stock Exchange. KFH Group is a global pioneer in the field of Islamic banking services, where it offers a wide array of Islamic products and services, not to mention a high standard of innovation and client service.

KFH manages its operations in the GCC, Asia, and Europe through over 480 branches, including KFH-Turkey, in order to offer services for the bank’s clients in Turkey, Malaysia, Saudi Arabia, Bahrain, Germany, Jordan, and Dubai.

KFH’s mission is to achieve highest levels of excellence and innovation in the field of client service, while developing common interest for all those concerned with the financial institution. KFH’s vision is to spearhead the global development in Islamic financial services, and to upgrade the bank into the level of becoming the most sustainable profitable Islamic bank in the world.


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