KUWAIT: As part of the continuous efforts to expand its network of destinations and develop its services to the highest levels of quality, Kuwait Airways announced the launch of its first scheduled commercial flight to Izmir, in the Republic of Turkey, with two flights a week on Mondays and Wednesdays. This coincided with the launch of the first scheduled commercial flight to the city of Mykonos, in the Republic of Greece, with two flights per week on Mondays and Wednesdays, both commencing from 6th June 2022.

In this regard, the Director of Corporate Communication and Public Relations at Kuwait Airways, Khalid Al-Bustan, expressed his happiness on this important launch, which is in response to the significant and growing requirements of customers in Kuwait and the Arabian Gulf region. He pointed out that Kuwait Airways had recently launched operations to Casablanca, Manchester, Sohag, Alexandria, Sharm El-Sheikh, Trabzon and Bodrum, which will be followed shortly by operations to destinations such as Nice in France, Madrid and Malaga in Spain, Salalah in the Sultanate of Oman, Sarajevo in Bosnia, and Vienna in Austria.

This is also in addition to commencing operations to Kuala Lumpur, Malaysia and Kathmandu, Nepal in the coming months. Al-Bustan added that the Airbus A320neo, which was recently included to Kuwait Airways' fleet of aircraft, was selected to facilitate the travel of passengers to the cities of Izmir and Mykonos, due to its unique technological features and characteristics, and in accordance with its latest features present in the air transport sector.

Al-Bustan explained that Kuwait Airways was steadily progressing towards digital transformation, and to attain the best levels of excellence. Moreover, he pointed out that customers could make their reservations through different channels, starting with the Kuwait Airways website and KAC application. In addition, customers can receive assistance or make enquiries through KAC's WhatsApp, on 22200171, or by contacting the Call Center on 171.

Customers can also visit the Company's offices at the Avenues Mall, the Ministries Complex, the Farwaniya Office and Terminal 4, which provide numerous services, including reservations, amending, upgrading and ticket cancelations, as well as assistance with all enquiries, complaints, and comments from customers.

Al-Bustan indicated that Kuwait Airways is relentlessly striving to provide its passengers with diverse options for meeting their travel requirements with better services by including new destinations, as well as offering them with all means of comfort during their travel on board, starting from providing reservations for customers through all available channels and providing them appropriate services, from the check-in at Terminal 4, completing their travel procedures with ease and enjoying the Company's services on board.

It is worth noting that Kuwait Airways is dedicated to the comfort and convenience of its passengers as those traveling on Royal and First Class are allowed to carry three pieces of baggage weighing 32 kilograms per piece. Business Class passengers can carry two pieces of baggage weighing 32 kilograms per piece and passengers on Economy Class carry two pieces of baggage of 23 kilograms each. Moreover, passengers travelling on board Kuwait Airways, in all classes, can carry hand baggage, that does not exceed 7 kilograms.

The inaugural ceremony for the commencement of operations to Mykonos was attended by the Ambassador of Greece to Kuwait Konstantinos Piperigos, and the inauguration of operations to Izmir was attended by the Commercial Counselor of the Turkish Embassy in Kuwait Atilla UgurBasbug.