Zain receives M&O Data Center Certification from Uptime Institute

First telecom in Kuwait to receive this prestigious certification

KUWAIT: Zain, the leading digital service provider in Kuwait, received the M&O (Management and Operation) Data Center Certification by Uptime Institute – the IT industry’s most trusted and adopted global standard for the proper design, build and operation of data centers, making it the first telecom operator in Kuwait and the third in the region to receive this prestigious certification.

Zain’s certification by one of the world’s leading advisory organizations comes to demonstrate the company’s leadership and commitment in adopting the highest international standards for its data center, which ultimately reflects on the quality and efficiency of its services targeted at the Enterprise Segment within the Kuwaiti market.

Zain’s reception of this certification makes it the first telecom operator in the Kuwaiti market and the third across the region to receive this prestigious certification. This achievement will improve Zain’s positioning in the Enterprise Segment by proving that its data center is the most efficient and sustainable in the market. This accomplishment also comes in line with the company’s digital transformation strategy that aims at empowering a more efficient business sector.

The M&O (Management and Operation) Data Center Certification – issued by Uptime Institute for over 1000 data centers around the world – certifies that Zain’s data center is up to the highest international standards in regards to its service reliability and consistency, as well as its operational excellence. Zain’s data center was evaluated based on a number of standards and criteria, including its reliability as a service, up to date equipment, low risk, low human error, reduced downtime, operational efficiency, and more.

Zain stressed that it follows strict procedures when it comes to implementing international standards within all its operations. In line with maintaining and adapting high international standards, Zain Kuwait also has been awarded with ISO certificates on Quality (9001:2015), Environmental (14001:2015) and Information Security (27001:2013) which ensure that the organization meets the requirements for standardization and quality assurance in those fields.

Receiving such international certifications affirms the company’s efforts in implementing effective policies and procedures to ensure its systems and operations are up to the best standards. Zain’s commitment in implementing such standards reflects its keenness on offering the most efficient services to the Enterprise Segment as well as continuously developing its services in line with its digital transformation strategy.

Zain Kuwait’s CEO Eaman Al Roudhan with the company’s team

Uptime Institute is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business critical infrastructure through innovation, collaboration, and independent certifications. Uptime Institute serves all stakeholders responsible for IT service availability through industry leading standards, education, peer-to-peer networking, consulting, and award programs delivered to enterprise organizations and third-party operators, manufacturers, and providers. Uptime Institute is recognized globally for the creation and administration of the Tier Standards & Certifications for Data Center Design, Construction, and Operational Sustainability along with its Management & Operations reviews, FORCSS(r) methodology, accredited training programs and the Efficient IT Stamp of Approval.

Through its globally respected Tier Standards and other program offerings, Uptime Institute have helped enterprise and vendor organizations around the globe build and maintain business-critical infrastructure to optimize performance, reliability, and efficiency. It has awarded over 1000 Tier Certifications in over 80 countries and trained thousands of professionals with its Accredited Tier Training programs.

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