Facebook CEO repeatedly defends company's privacy practices

 

WASHINGTON: Facebook founder and CEO Mark Zuckerberg arrives to testify during a Senate Commerce, Science and Transportation Committee and Senate Judiciary Committee joint hearing about Facebook on Capitol Hill. —AFP

WASHINGTON/SAN FRANCISCO: Mark Zuckerberg yesterday told lawmakers that he was among the 87 million or so Facebook Inc users whose data was improperly shared with political consultancy Cambridge Analytica. But the chief executive of the world's largest social media network pushed back on Congress members' suggestions that users do not have enough control of their data on Facebook. "Every time that someone chooses to share something on Facebook ... there is a control. Right there. Not buried in the settings somewhere but right there," the 33-year-old Internet billionaire told the US House of Representatives Energy and Commerce Committee.

Zuckerberg's admission that his own data made its way into the hands of Cambridge Analytica laid bare that even the company's technologically adept founder was unable to protect his own information from parties seeking to exploit it. That underscores the problem Facebook has in persuading lawmakers that users can safeguard their own information if they carefully manage their personal settings and that further legislation governing Facebook's use of data is unnecessary.

"How can consumers have control over their data when Facebook does not have control over the data?" asked Representative Frank Pallone of New Jersey, the ranking Democrat on the Energy and Commerce committee, at the beginning of the hearing. Wearing a dark suit and tie and prefacing almost every remark with "Congressman" or "Congresswoman", Zuckerberg repeatedly defended the company's privacy practices, saying that users have control over their own data and decide what to share. But when asked if his data had been improperly used he replied: "Yes." He gave no further details.

Inevitable regulation

Zuckerberg was on Capitol Hill for the second time in two days to answer questions about data privacy in the wake of revelations last month that millions of users' personal information was wrongly harvested from the website by Cambridge Analytica, a political consultancy that has counted US President Donald Trump's election campaign among its clients. The latest estimate of affected users is up to 87 million.

The data was improperly shared with Cambridge Analytica by an academic who gathered data on users and their friends through a questionnaire app on Facebook. Facebook has since shut off the ability of apps to gather such data, but Zuckerberg said yesterday it will take "many months" to complete an audit of other apps to determine if they also improperly used data. The House hearing followed a five-hour questioning by US Senators on Tuesday, in which Zuckerberg made no further promises to support new legislation or change how the social network does business.

Facebook shares were up 1.2 percent yesterday after dips earlier in the day. They posted their biggest daily gain in nearly two years on Tuesday as Zuckerberg managed to deter any specific discussion about new regulations that might hamper Facebook's ability to sell ads tailored to users' profiles. "It is inevitable that there will need to be some regulation" of Internet firms, Zuckerberg said yesterday, but he again steered away from any specifics.

Some lawmakers grew frustrated at their limit of four minutes each to press Zuckerberg on specifics, and chastised the billionaire at times for offering up rehearsed platitudes about valuing user privacy. "I can't let you filibuster right now," Republican Representative Marsha Blackburn said at one point. She cut Zuckerberg off a number of times. Bobby Rush, an Illinois Democratic congressman, was in the process of asking Zuckerberg when he learned that Facebook allowed advertisers to prevent ads from being shown to certain minority groups, a possible violation of civil rights laws. He was cut off. - Reuters